Frequently Asked Questions

General Leasing Questions

Can I pay my bill with a credit card? Is there an extra charge?
Great news! We have a feature that lets you pay online! View your balance, submit electronic checks, or pay with a Visa, MasterCard, or Discover from any computer. You can even submit maintenance requests. Just log onto our website and click the "Pay Rent" link. This will take you to our resident rent pay portal. There is a convenience charge for this service.
Do you allow pets?
No, unfortunately we do not allow pets.
How are roommates matched?
We have partnered with RoomSync to provide a modern matching platform where residents choose their own roommates, if they do not already have roommates in mind. Please note though that this will only be sent out if there are enough residents who need to be matched, otherwise matching will be done by the office based on roommate match preferences filled out in the application. 

If there are enough residents that need to be matched we will send out a RoomSync link via email. You will then log in to RoomSync using Facebook, create a matching profile, and begin your search to find your new best friend - or roommate for starters.

If you already have a roommate in mind, please be sure to include them in the "Requested Roommates" section of the application.
How are rooms assigned?
Rooms are assigned first come first serve. If you have a specific layout/floor request please include it in the "Bedroom/Floor Requested" section of the application. In the event that we cannot accommodate your first request, it is best to have a back up layout option. Please also make sure that you include any preferred roommates in the "Requested Roommate" section. If you do not have roommates, please note that you will be matched based on roommate preferences or via your RoomSync account which may affect your layout/floor selection. 

If you have a specific request but did not include it on the application, please email your request to our LMM at salesannarborvarsity@edrtrust.com.
If I am over 21 do I need a guarantor?
Yes. All leases are required to have a guarantor. If an approved guarantor cannot be obtained, EdR Management, Inc. will accept a security deposit of one and a half (1.5) installments.
Is parking included?
Parking is separate. It costs $200 per space and there are a limited number of spaces. Please call the leasing office for more information.
What types of leases are available?
We offer 12 installments and individual leases. At The Varsity, you are not responsible for anyone else, including roommates. There is no liability on your end to pay the rent of any other resident or roommate, which is an advantage over most apartments and rental properties.
 
What utilities are included in my monthly installment?
Your payments include: wireless internet, cable, gas, electric and water.
 
Will you send me a bill for each installment?
We do not send any invoices, but for your convenience, you can use our online resident portal to check your balance at any time. The front page of your lease dictates exactly when each payments is due.

Renewal Questions

Can I request different roommates?
We want you to be comfortable here, and we will do everything we can to accommodate your roommate requests.
What is a "renewal?"

Are you loving it here and can't imagine leaving at the end of your lease? By signing a renewal, you get to extend your stay at your community!

If I renew, will my guarantor have to sign again?
No. Your guarantor doesn't have to do anything extra!
If I renew, do I have to move out then move back in?
When you renew and choose to stay in your current spot, no moving is required!
I'm graduating in December, can I still renew?
Contact the office for details on the options available to you.
I just moved in, is it too early to renew?
Renewing now will provide the most benefit to you. By signing early, you will secure your space for next year and take advantage of the best pricing available.
How do I renew?

We know how busy you are, so we have made the process as quick and easy as possible. Renewing is a easy as "1,2,3!" Just following these steps:

1. Open your renewal email from us.
2. Review the terms, and click "Accept"
3. Follow the prompts to sign the new lease agreement.

It's that easy!

When do I start paying the new rent amount?
On the first day of your new lease.

How Can We Help??

We're here to help. If you have a leasing question, would like to schedule a tour, or just want to say hello, we're waiting to hear from you.

Varsity at Ann Arbor
Ann Arbor, Michigan Apartments

We're here to help. If you have a leasing question, would like to schedule a tour, or just want to say hello, we're waiting to hear from you.

425 East Washington St.
Ann Arbor, MI 48104
    734-585-5249
Mon-Fri: 9am - 8pm
Sat: 10am - 5pm
Sun: 12pm - 5pm

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