3 years ago
I wish I read the reviews before I went in. My friend had suggested this place to me, and I thought making an appointment on a Sunday would be fine.
I arrived about 2 minutes late, but it didn't matter because my appointment ended up starting 45 minutes later. I could have seen three places on my own in that time. There were walk ins who were seen before me, which was a pretty bad start. The appointment ended up taking more than 3 hours.
Apparently they can't talk about safety, which I guess makes sense, but not helpful for those not from the city. I also wrongly assumed that properties would already be pulled up according to whatever specifications I gave.
Most places I saw were either over my budget or incredibly far from where I'd be working. There were many places I was interested in that apparently weren't open or available for viewing on Sunday. We spent about two hours looking through their properties and then went to 3 or 4 of them.
Overall, Craigslist and padmapper were much much more helpful for me. I saw an ad the next day within my budget and in the area I wanted to be on Craigslist, posted by apartment people and I was infuriated. If I didn't have such a meh experience, I would have called them right away to talk about it.
If you are making an appointment with them, do your research beforehand. Otherwise, you'll just waste more time.